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Wherein the Writer Directs Her Anger Toward Yet Another Person Who Is Too Busy Counting Their Money to Care That She’s Angry

18 Mar 2010 (Thu)

I suppose my time would be better spent looking for jobs elsewhere, but you know what? Sometimes the anger takes over. And if I don’t get vent that anger toward the cause of the anger itself, I’ll end up getting it out on Twitter, ranting about the interim Metro Director’s ridiculous salary; or inadvertently making my best friend feel bad for getting engaged (still feeling incredibly guilty about that one). SO ANGRY E-MAILS TO ENTITIES WHO ARE UNLIKELY TO RESPOND IT IS, THEN.

Ms. Howe,

I only signed up for JobFox because if I had not agreed to create an account, I could not have applied for a position in which I am interested.

While I understand this resume critique is a “free service” provided by your company, I find your results and suggestions misguided in most cases, completely erroneous in others.

My first concern with this critique is that my final formatted resume is actually a PDF document, while JobFox only allows document format resume uploads. With the prevalence of PDF software, this is unnecessary and frustrating. Then, JobFox bases their critique on this text-only version of my resume which I was required to upload, then has the gall to critique my visual presentation and use of white space. Ask any visual presentation specialist, and they will remind you that the worst possible way to ensure good visual presentation is to use word-processing software for design purposes. If you really want to help with my resume’s visual presentation, let me upload the file format I created specifically to preserve the resume’s visual integrity.

I won’t go into the other reasons your critique is misleading and erroneous, as I regularly consult with professionals both in the recruiting field and in my career field about my resume, and am confident in its quality. Additionally, I don’t believe you’re even remotely interested in my feedback about your critique, because you know as well as I do that this resume “service” is merely a marketing vehicle through which JobFox is attempting to sell me a $399 to $799 resume rewrite. In this economy, with this job market, a too-vague and misleading “critique” of a member’s resume – one which I might add I did not request, but was “offered” to me without the opportunity to opt out – is admittedly the perfect scare tactic. When offered the chance to see what might be improved on their resume, what jobseeker isn’t going to at least browse the results? Of course, I imagine you are required to find a certain number of things wrong with every resume, enough to disturb your members’ peace of mind. Using your unemployed members’ very real fear of not being able to find work — and fear of all the other losses that would come with that — as a pressure selling tactic may be proving successful. Of course, I use the word “successful” loosely, because if we’re talking about overall business ethics, this is a dismal failure.

Incidentally, I just did a very brief Google search for “JobFox,” and discovered a multitude of complaints. In fact, Google’s auto-suggestions included “jobfox” as the first, and “jobfox scam” as the second.
In the list of posted complaints against your company are failure to update postings; unauthorized posting of open positions; failure to deliver resumes to their intended recipients; even failure to complete resume rewrites after a member paid her rewrite fees. Another member received her resume rewrite, only to find it is full of holes and completely inaccurate, because the so-called professional resume writer obviously had no idea what her job entails and therefore had no idea how to write the resume for it.

I also just discovered your Founder, Chairman, and CEO also serves as the Director and Chairman of the Compensation Committee for JPMorgan Chase.*
How fitting, then, that I question JobFox’s business ethics. I’m sure it won’t be the first time someone has questioned the same of Mr. McGovern, nor will it be the last.

Sincerely,
[Ryeginald]
Former JobFox member

SOURCES:
Indeed.com; Job Board Reviews; Bloomberg.com; Better Business Bureau

RELATED POST: Thanks, Jobfox. The Writing Spider Hates You Now.
With sincere gratitude to The Writing Spider for A) proving I’m not alone in this; and B) making me laugh. I would totally have written a similar response to my resume critique, had my eyes not been ablaze with the fiery anger of a thousand suns. Lapwah was right; I’ve developed rage issues. Sad face.

_______________________________________________

UPDATE (Not even five minutes after hitting “send”):

From: CustomerService <CustomerService@jobfox.com>
Subject: Out of Office AutoReply: Regarding your Resume on Jobfox

Jobfox Automated Response:

Thank you for contacting Jobfox.  This email address does not accept responses.  If you have a question about your Jobfox account, please visit our self help portal for job seekers at http://support.jobfox.com.

AAAAAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA! The “Customer Service” email for JobFox exists, but it does not accept e-mail.
OF COURSE IT DOESN’T.
Makes perfect sense.
Oh my, look at the time. There’s a very sharp pen that needs to be inserted into someone’s eye right now. If you’ll please excuse me……..

___________________________________________________

*FOOTNOTE:
Thanks to Michael for pointing out that the R. McGovern of JPMorgan Chase is not the same R. McGovern of JobFox. Normally I’d go back and edit such things, but in this case… NOPE. Because you know what still applies? The label of “greedy bastard.” Suck it, R. McGoverns. Both of you.

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5 Comments leave one →
  1. Michael permalink
    19 Mar 2010 (Fri) 1:47 pm

    Awesome blogging here.
    Yes, indeed, there have been many bad reviews for the company Jobfox. I don’t know why they have not yet been investigated for fraud. It must be that they are walking along that (very) fine line of the legality of their practices. According to the owner during a speaking engagement on NPR, Jobfox is the only job board that “actually made money”. eye-popping, I know…. And he thinks they are doing “millions” of job seekers an advantage to finding a job by charging them. Clearly the higher ups at Jobfox see nothing wrong with this picture. Find the NPR interview which is what I am referring to along with my opinion.

    The Mr. McGovern you speak of here is not the director of compensation at JP Morgan. McGovern was the founder of Careerbuilder which may answer a lot.

    • ryeginald permalink*
      19 Mar 2010 (Fri) 1:56 pm

      Michael,
      Thanks for the comment! And, obviously, for bothering to read my rambling. I’ll definitely look up the NPR interview… though I may go a couple rounds with the Cuervo prior to listening. Y’know, just to take the edge off my rage. I did notice that McGovern was the founder of CareerBuilder, which is problematic. Now I’d like to boycott both JobFox and CareerBuilder, but it’s that same catch-22 where I can’t apply to some of these jobs unless I apply through the job board. I’m able to boycott JobFox, thankfully. But I’ll just have to keep using CareerBuilder for the timebeing, despite that stabbing sensation in my back every time I log in….

  2. Michael permalink
    19 Mar 2010 (Fri) 2:12 pm

    Break open the Cuervo:

    http://www.npr.org/templates/story/story.php?storyId=123534055

    • ryeginald permalink*
      20 Mar 2010 (Sat) 9:21 am

      Thanks for the link! My reaction: SOOOOOO….angry…..must……punch……McGovern……in……nads……………. Add a new layer to my rage: Shoddy NPR reporting. Dear NPR-Washington: W. T. F. ?!
      Like some of the piece’s other readers, I’m appalled that NPR apparently couldn’t conduct a simple Google Search before asking JobFox their opinion on this. It’s too bad discussion is closed; I could’ve ripped them a new one. Internet Rage: Cheaper Than Therapy. I should make that into a tee.

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  1. Jobfox: still a scam « The Word Cynic

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